4 Comments
User's avatar
DANI LINAVI ✊'s avatar

The working with existing mental models definitely explains why many people shut down if I make a leap too big. Will work on framing things that align with where they're at. Thank you!

Animal Think Tank's avatar

Thanks for your comment, Dani. It's definitely about finding that balance of meeting people where they're at while nudging them in the right direction in a way that doesn't jar. Lots more research to do on this!

Parag agarwal's avatar

Very well articulated. I agree with this approach !

Cathleen Hothersall's avatar

This is very informative.